Hyatt House Irvine/John Wayne Airport

Perfect place to stay in Irvine! My family and I came from Texas during Christmas to Orange County and we spent 5 nights here. Rooms were great size one bedroom king suite very spacious, rooms have kitchenette with full size fridge, stove, dishwasher,utensils .Beds are very comfortable and pillows are quality down. Breakfast is great and better than most hotels this level. Hotel parking is easy in a separate building, It's dog friendly hotel but we didn't encounter many dogs ,I plan to bring mine next stay. Staff are very friendly and attentive. Hotel is new and modern and perfect location, less than 10 minutes from SNA airport, Irvine spectrum, South Cost plaza , 20 minutes to beaches or Disneyland! One hour and 15 minutes to San Diego. We will surely chose to stay here again next time .

Nice rooms, but terrible front desk service. Front desk refused to honor the Explorer status 2 daily water bottles. They said I forfeited them by not picking up before midnight of the night, which is nonsense because our hotel “stay” doesn’t end until 2PM checkout 14 hours later. The person at the front desk was extremely argumentative about it and made us feel unwelcome. Stay at Hyatt a lot (40 something nights this year) and never been more disappointed. We will never be staying at this location again.

I used this hotel for my Graduation trip..It was conveniently located close to the Graduation in the Honda Center in Anaheim but way too far from the LAX airport that I flew in and out of. The rooms were beautiful. I had 2 1 bedroom suites with 2 queen size beds in each with kitchens.. There was so much room I could have had more family members stay comfortably. The hotel staff and continental breakfast were also great. Love that it was also located a few minutes away from Walmart ♥️♥️♥️♥️

Our stay was great! Most friendly staff, spacious room, nice and clean! I normally wouldn’t have high expectations for hotels by the airport, but Hyatt house is the best! Cindy and Evan at the front desk were very friendly and helpful. The clean service staff is the most friendly I have ever seen. This would be my hotel to go every time I fly in Santa Ana!

I travel from Texas to Irvine once a month for a week to Irvine. I usually stay here at this hotel due to its location and amenities. During this trip I was personally down due to unexpected death of one of my furbabies, upcoming surgery and missing my grandmother at Christmas time whom has been in heaven for eight years now. Unbeknownst to me, I always book a 6 night stay for my trip. Somehow with everything on my mind, I must have selected 5 nights versus 6 for this trip. When I came to my room last night neither of my keys worked. I just assumed it was a issue with the key and went to the front counter for help. The gentleman looked up my room number and said he would take care of it in the back. He came back and said that they should work now. What he didn't tell me was that they had caught my mistake and extended my stay by another night. I had requested a 5am shuttle to the airport to get ahead of holiday travelers. The morning agent was Ethan whom advised me that he was new, he did an extremely good job of bring professional, personable and friendly. He let me know that he was the only one working the front desk at the moment and that he could not shuttle me to the airport. He told me not to worry and that the hotel would pay for an Uber to take me the airport. Talking about top notch service! Well, he was really trying hard to get the system to book the Uber, however it would not work. I then offered to book it myself and use my company card but Ethan was not having any of it. He said "Mr. Walker, I am going to book it through my personal Uber account and don't worry the hotel will reimburse me." I attempted to say it was not necessary and that I could pay for it but he booked it anyway. I thought that was so nice of him and I really appreciate his level of commitment and service to a customer. He didn't know it but he made my spirits lift and I am so thankful and blessed for that. Cindy if you are reading this, you hired a good one! Nicely done Ethan and keep up the good work! Merry Christmas and Happy New Year! 😊 God bless you sir! 🙏🏽

The rooms are updated, spacious, clean and beautiful. Full of conveniences, including a microwave, dishes and cups, a fridge and dishwasher. One family member has severe pet allergies and they went above and beyond to carefully clean the room and offered foam pillows. They accommodated our need for a larger room at the last minute. The free breakfast had a ton of delicious options and the staff from the front desk to housekeeping to serving breakfast were so friendly and helpful. The blackout shades kept the room very dark at night and I couldn't hear the airport or the roads at all. If I could give them more stars I would.